Birdie- Financial Coordinator
Birdie has been part of our team since June 1995. She brought 12 years of experience working in a general dental practice prior to joining us.
Birdie assists our patients with the financial and insurance aspects of treatment. She also enjoys the “behind the scenes” work that helps make the Whitney and Robertson Orthodontics practice run smoothly.
Birdie and her husband Marvin have a son and daughter, three grandchildren, and two schnauzers. When she isn’t doing her part to help patients financially achieve the smiles they’ve always dreamed of, she enjoys traveling with her husband, relaxing in her pool, and most importantly, spending time with her family.
Heather- Marketing/Appointment Engineer
Heather is our marketing guru and all around office cheerleader who never shies away from a chance to dress up in costumes while marketing our practice.
Heather earned a bachelor’s degree in psychology from Auburn University, and she brought her marketing prowess and mad barista skills to our practice in September 2003.
This married mother of a son and daughter serves as professional chauffeur to her children. She loves the relationships she builds with our patients and their families, and making them laugh!
When it’s time to get away, Heather and her family love vacationing at St. George Island, Florida.
Joan- Treatment Coordinator
Joan is the first person you will meet at your first visit to our office. She has been the treatment coordinator for Drs. Whitney and Dr. Robertson since 2001, and has been in the dental field since 1976.
Joan takes pride in making sure each new patient leaves our office with a clear understanding of the recommended orthodontic treatment plan. She is detail-oriented and strives to ensure your first visit is a pleasant experience, and you have all the information you need to make decisions about your orthodontic needs, or those of your children.
In her spare time Joan enjoys hiking, reading and spending time with her family. A fact about Joan is that she makes the BEST guacamole in the south.
Lisa- Treatment Coordinator
Lisa wears many hats in our office. In addition to her duties as a treatment coordinator, she also is a recall coordinator and she occasionally fills in as an orthodontic assistant when needed.
One of her favorite aspects of the job is the relationships that are formed with our patients as they go through treatment. Lisa enjoys seeing the results and positive effects treatment has on our patients’ lives.
Outside of work, Lisa enjoys tennis and hiking in the Swiss Alps.
Lyn-Nell- Appointment Coordinator
Lyn-Nell became part of our front office team in August 2011 after coming out of “early retirement” once her children passed their driver tests. She is a 1990 graduate of Texas A&M University who had a career in inside sales and service before she had children and opted to stay at home with them and serve her community.
She is the perfect fit for our team after having been part of our practice while her two children and husband underwent orthodontic treatment. Being on both sides of the scheduling desk means she prides herself on finding creative ways to accommodate our patients’ scheduling needs to suit their families’ busy lifestyles.
When Lyn-Nell isn’t here, she enjoys making things, whether it’s a great meal, taking a beautiful photograph, or bringing to life a fun find on Pinterest. Her favorite vacation spots are Athens and the beach.
Celia- Orthodontic Assistant
Celia is a certified dental assistant and certified orthodontic assistant who became part of our team in September 2000. She loves working for the husband and wife team of the Whitneys, as well as helping patients achieve beautiful smiles.
Celia is married and has three daughters. Her family loves pets, and they have a cat and a dog.
Celia also enjoys the beach, and in her free time she participates in water sports, gardening, reading, smocking and knitting.
Kim- Orthodontic Assistant
Kim has enjoyed the opportunity to meet so many patients and develop friendships since joining our practice in January 2000.
Kim has a bachelor’s degree in psychology and is an avid runner who is committed to running a marathon in every state. As of this writing, she has completed marathons in 14 states. Kim is the adventurous type, and when she isn’t running, she might be found on a bicycle.
Kim has an adult daughter, and her favorite vacation spot is the beach.
Megan- Orthodontic Assistant
Megan became a member of our team in July 2010 after becoming a certified orthodontic assistant. Since then, she has been an integral part of many areas of our practice. In addition to assisting patients, Megan manages our social media campaigns and monthly patient rewards contests that make treatment in our practice so much fun.
Megan loves having fun with our young patients, building relationships with them, and doing things that enable them to enjoy their time in our office at each visit. She is a former patient herself who had a complicated orthodontic case and underwent years of treatment and oral surgeries. Because of that, she relates to our patients and is quick to remind them that treatment is worth it!
When she isn’t getting patients fired up about their treatment, you can find Megan teaching dance. She’s also a water baby who grew up on the lake and enjoys wakeboarding, barefoot skiing and wake surfing. She is a football fan who loves the George Bulldogs and the Green Bay Packers.
Steffenie- Orthodontic Technician
Steffenie graduated from a dental assisting program in 2006 and has been part of our team of professionals since August 2013. She loves the hands-on aspects of her job, as well as the patient interaction.
Steffenie is married with two children and a dog, and when she isn’t assisting our orthodontists and providing excellent patient care, you’re likely to find her spending time with her family and friends.
Susan- Orthodontic Clinician
Susan has worked in the orthodontic field since 1975 and in that time, she has enjoyed seeing thousands of patients transform before her eyes. She loves to see the evolution of self-esteem each patient experiences as they go through the treatment process. Susan also enjoys the friendships she has developed with our numerous adult patients through the years.
Susan came to our practice in June 2005. She truly enjoys the privilege of working in this field.
Susan is married, and she has two grandchildren, as well as a dog named Lillie. In her spare time, she loves gardening, running half marathons, boot camp workouts, pet-sitting, spending time with family and friends, and playing golf.
Shonna- Orthodontic Assistant
Shonna came to our Sugar Hill orthodontics practice in 2000. Her favorite aspect of the job is working with patients and seeing the results of years of hard work on their part.
When she isn’t assisting our doctors or making molds of our patients’ teeth, Shonna’s hobbies include working in her yard and fast cars. She loves to vacation at Tybee Island.